Yes believe it or not in the coldest December on record, one of our residents has been without heating for 7 months, due to the incompetence of Pathmead and their contractor.
This despite bringing it once again to their attention some 11 weeks ago at a Saturday open repair surgery and receiving assurances that the matter would be put right without any further delay .
A surgery subsequently describe by Pathmead as a huge success - untrue
Luckily the tenant was able to go out and purchase 2 electric fires last week, while the incompetent Pathmead and their contractor fail once again to provide a decent service level to their long suffering tenants
Had this been been an elderly tenant who was not mobile, the fact fact is that there is a likelihood that they would have died from hyperthermia.
Had this been been an elderly tenant who was not mobile, the fact fact is that there is a likelihood that they would have died from hyperthermia.
This from a company that falsely describe themselves as one of the largest social landlord, they do not know the true meaning of social.
Only today Rent valuation Office stated that GraingerGenivest were not a Social Landlord or a Housing Association but a 100% PRIVATE company
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